Privacy Policy

Plan A Staff ("Plan A Staff", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of candidates, employers, clients, visitors and other users ("Users") who access or use our website, services, forms and recruitment platforms.

This Privacy Policy explains what personal information we collect, how we collect and use it, when we may share it, how we protect it and the rights you may have regarding your personal information.

1. Who We Are

Plan A Staff is a recruitment and human resources service that connects qualified candidates with employers and organizations seeking talent.

Depending on the service being provided, Plan A Staff may act as a recruitment intermediary, sourcing partner, talent provider or human resources service provider.

2. Information We Collect

2.1 Candidate Information

If you apply for a job, register as a candidate, submit your CV or contact us regarding employment opportunities, we may collect:

• Full name
• Date of birth or age where relevant
• Nationality
• Country and city of residence
• Phone number
• Email address
• Address
• CV and employment history
• Education and qualifications
• Professional certifications and licenses
• Skills and languages
• Professional experience
• Desired position
• Salary or compensation expectations
• Availability
• Passport or identification information where required
• References and professional information
• Information provided during interviews or assessments
• Other information voluntarily provided by the candidate

2.2 Employer and Client Information

If you contact Plan A Staff as an employer or client, we may collect:

• Name
• Company name
• Job title
• Business email
• Business telephone number
• Company address
• Recruitment requirements
• Job descriptions
• Candidate requirements
• Hiring timelines
• Salary or compensation information
• Information contained in communications with us

2.3 Technical Information

When you visit our website, we may automatically collect technical information such as your IP address, browser type, device type, operating system, pages visited, access times, referring website, cookies and general website usage information.

3. How We Collect Information

We may collect personal information through:

• Candidate registration forms
• Employer recruitment forms
• CV submission forms
• Job applications
• Our website
• Email
• Telephone calls
• WhatsApp or other communication channels
• Interviews and recruitment assessments
• Direct communication with candidates and employers
• Recruitment campaigns and professional platforms
• Authorized third parties where legally permitted

4. How We Use Personal Information

Plan A Staff may use personal information for recruitment, business, operational and legal purposes, including:

• Identifying suitable employment opportunities
• Matching candidates with employer requirements
• Reviewing and evaluating applications
• Communicating with candidates and employers
• Scheduling interviews
• Conducting recruitment processes
• Providing recruitment and HR services
• Presenting qualified candidates to employers
• Managing client and candidate relationships
• Verifying information where necessary
• Improving our recruitment services
• Improving our website and digital platforms
• Preventing fraud and security incidents
• Complying with applicable laws
• Sending service-related communications
• Sending recruitment opportunities where legally permitted

5. Candidate Information & Employer Sharing

An important part of Plan A Staff's service is connecting candidates with potential employers.

Where appropriate and legally permitted, information provided by a candidate may be shared with potential employers, recruitment partners, clients or other parties involved in a relevant recruitment process.

This may include information contained in a CV, professional profile, qualifications, experience, skills, availability and other information relevant to the position.

We aim to share only information reasonably necessary for the relevant recruitment opportunity.

Where consent is required by applicable law, we will obtain the appropriate consent before sharing candidate information.

6. Third-Party Service Providers

Plan A Staff may use third-party service providers to operate and improve our services, including:

• Website hosting
• Cloud storage
• Recruitment and applicant management
• Customer relationship management
• Email and communications
• Analytics
• Website security
• Payment processing
• Technical support

These providers may access personal information only to the extent necessary to provide their services and subject to applicable contractual and legal requirements.

7. International Data Transfers

Plan A Staff may work with candidates, employers, recruitment partners and service providers located in different countries.

As a result, personal information may be transferred or accessed across national borders.

Where personal information is transferred internationally, Plan A Staff will take reasonable measures to ensure that such transfers comply with applicable data protection laws.

8. Cookies & Similar Technologies

Our website may use cookies and similar technologies to:

• Operate essential website functions
• Remember preferences
• Understand website usage
• Improve website performance
• Measure marketing effectiveness
• Improve user experience

Where required by applicable law, we will request appropriate consent before using non-essential cookies.

9. Data Retention

Plan A Staff retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including recruitment, business administration, contractual obligations, legal requirements and legitimate business purposes.

Candidate information may be retained for a reasonable period after a recruitment process in order to consider candidates for future opportunities, where legally permitted.

When information is no longer required, we will take reasonable steps to delete, destroy or anonymize it, unless retention is required or permitted by law.

10. Data Security

Plan A Staff takes reasonable technical and organizational measures to protect personal information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Destruction
• Alteration
• Misuse
• Accidental disclosure

However, no website, database, online platform or electronic transmission can be guaranteed to be completely secure.

11. User Rights

Depending on applicable law and your circumstances, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold
• Request correction of inaccurate information
• Request deletion where legally permitted
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request information about how your data is processed
• Opt out of certain marketing communications

Some rights may be subject to legal limitations or exceptions.

12. Marketing Communications

Plan A Staff may send recruitment opportunities, company updates, service information or marketing communications where legally permitted.

You may request to stop receiving marketing communications at any time by contacting us or using the unsubscribe mechanism included in the relevant communication.

Stopping marketing communications does not necessarily stop essential communications relating to an active recruitment process, application, contract or service.

13. Children's Privacy

Our recruitment services are intended for individuals who are legally permitted to seek employment.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

14. Third-Party Websites

Our website may contain links to third-party websites, platforms, recruitment portals, social networks or other services.

Plan A Staff is not responsible for the privacy practices, security, content or policies of third-party websites.

Users should review the privacy policies of third-party services before submitting personal information to them.

15. Accuracy of Information

Users are responsible for ensuring that the information they provide to Plan A Staff is accurate, complete and up to date.

Candidates should ensure that CVs, qualifications, employment history, identification information and other professional information submitted to Plan A Staff are truthful and accurate.

16. Changes to This Privacy Policy

Plan A Staff may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

When changes are made, the updated version will be published on our website with a revised "Last Updated" date.

17. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right or have concerns regarding the handling of your personal information, please contact Plan A Staff.

18. Governing Law

This Privacy Policy is intended to operate in accordance with the applicable data protection and privacy laws governing Plan A Staff and the services it provides.

Where Plan A Staff operates across different jurisdictions, additional privacy requirements may apply depending on the location of the User, candidate, employer or relevant processing activity.